Pensions Ombudsman determination

Cape Plc Staff Pension And Life Assurance Scheme · CAS-64188-V1Y9

Complaint not upheld2023
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Verbatim text of this Pensions Ombudsman determination. Sourced directly from the Pensions Ombudsman published register. The Pensions Ombudsman is a statutory tribunal — its determinations are public record. Not an AI summary, not a paraphrase.

Full determination

CAS-64188-V1Y9

Ombudsman’s Determination Applicant Mr G

Scheme Cape PLC Staff Pension and Life Assurance Scheme (the Scheme)

Respondents Legal & General Assurance Society (L&G)

Outcome

Complaint summary

Background information, including submissions from the parties CAS-64188-V1Y9

Mr G’s position

L&G’s position

Adjudicator’s Opinion

2 CAS-64188-V1Y9

Mr G did not accept the Adjudicator’s Opinion and the complaint was passed to me to consider. Mr G provided his further comments which do not change the outcome. I agree with the Adjudicator’s Opinion and note the additional points raised by Mr G.

Mr G’s additional comments

3 CAS-64188-V1Y9 Ombudsman’s decision

I do not uphold Mr G’s complaint.

Anthony Arter CBE

Deputy Pensions Ombudsman 31 January 2023

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Cape Plc Staff Pension And Life Assurance Scheme · CAS-64188-V1Y9 — Pensions Ombudsman determination · My AI Accountant