FSCS in-default register

Staffordshire Credit Union Ltd

Declared in default18 September 2017FRN 485498

What this means for you

Because Staffordshire Credit Union Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Staffordshire Credit Union Ltd (FRN 485498), a credit union offering savings and lending services, was declared in default by the Financial Services Compensation Scheme on 18 September 2017. Credit union members who held eligible deposits with the firm may be entitled to compensation of up to £85,000 per eligible person under the FSCS compensation limits. The declaration marked the end of the firm's regulated operations.

Products this firm wrote

Credit Unions

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.