FSCS in-default register

PNG Enfield Ltd

Declared in default3 February 2020FRN 311164

What this means for you

Because PNG Enfield Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

PNG Enfield Ltd (FRN 311164), a UK-regulated financial services firm specialising in payment protection insurance (PPI) claims, was declared in default by the Financial Services Compensation Scheme (FSCS) on 3 February 2020. The firm had provided assistance to consumers in pursuing PPI mis-selling claims against financial institutions. Eligible customers may be entitled to FSCS compensation of up to 90% of their claim value with no upper limit.

Products this firm wrote

Ppi Claims

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.