FSCS in-default register

Norton Insurance Services Ltd (Including Norton Finance UK Ltd)

Declared in default24 May 2012FRN 306090

What this means for you

Because Norton Insurance Services Ltd (Including Norton Finance UK Ltd) has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Norton Insurance Services Ltd (FRN 306090) was declared in default by the Financial Services Compensation Scheme on 24 May 2012. The firm, which also operated under the name Norton Finance UK Ltd, provided payment protection insurance (PPI) claims services. Eligible customers may be entitled to FSCS compensation of up to 90% of their claim value with no upper limit.

Products this firm wrote

Ppi Claims

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.