FSCS in-default register

Frodsham Financial Planning Ltd

Declared in default13 February 2024FRN 214554

What this means for you

Because Frodsham Financial Planning Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Frodsham Financial Planning Ltd, which traded as Tom Carroll Associates Financial Planning Ltd (FRN 214554), provided pension advice, pension transfer services, and self-invested personal pension (SIPP) administration. The Financial Services Compensation Scheme declared the firm in default on 13 February 2024. Eligible customers may claim compensation of up to £85,000 per person for losses related to these pension products.

Products this firm wrote

Pension advicePension transferSIPP administration

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.