Berliner Versicherung Aktiengesellschaft - firm has ceased to carry out new business but obliged to
What this means for you
Because Berliner Versicherung Aktiengesellschaft - firm has ceased to carry out new business but obliged to has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Berliner Versicherung Aktiengesellschaft (FRN 576499) was declared in default by the Financial Services Compensation Scheme on 28 August 2015. The firm, which had ceased writing new business but remained obliged to manage existing contracts, offered financial services to UK customers. As no specific product types are recorded, former customers should contact the FSCS directly to establish their individual compensation entitlements, which may be subject to the scheme's standard limits depending on the nature of products held.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.