FSCS in-default register

Spectrum Loans & Mortgages Limited

Declared in default5 October 2009FRN 425728

What this means for you

Because Spectrum Loans & Mortgages Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Spectrum Loans & Mortgages Limited (FRN 425728) was declared in default by the Financial Services Compensation Scheme on 5 October 2009. The firm offered mortgage products to customers. Eligible claimants may be entitled to compensation of up to £85,000 per person in relation to mortgage claims, subject to FSCS eligibility criteria.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.