FSCS in-default register

Orion Direct Limited

Declared in default3 October 2008FRN 306962

What this means for you

Because Orion Direct Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Orion Direct Limited, FRN 306962, was declared in default by the Financial Services Compensation Scheme on 3 October 2008. The firm's specific product offerings cannot be determined from available records. Eligible customers may be entitled to FSCS compensation, though the applicable limits depend on the category of financial product held at the time of the firm's default.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.