FSCS in-default register

Mortgage Zone Financial Services Limited

Declared in default30 October 2015FRN 227531

What this means for you

Because Mortgage Zone Financial Services Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Mortgage Zone Financial Services Limited (FRN 227531) has been declared in default by the Financial Services Compensation Scheme (FSCS) as of 30 October 2015. The firm's specific product offerings cannot be determined from available data. Eligible customers may be entitled to FSCS compensation up to £85,000 for mortgage-related claims, subject to the scheme's standard terms and conditions.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.