FSCS in-default register

Phoenix Financial Planning

Declared in default30 August 2001FRN 143869

What this means for you

Because Phoenix Financial Planning has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Phoenix Financial Planning (FRN 143869) was declared in default by the FSCS on 30 August 2001. The firm's product types were not specified in available records. Former customers may be entitled to FSCS compensation, though specific eligibility depends on the nature of financial services provided.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.