FSCS in-default register

Onward Insurance Services (Mr R Ward t/a)

Declared in default9 April 1999FRN 121705

What this means for you

Because Onward Insurance Services (Mr R Ward t/a) has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Onward Insurance Services, trading under FRN 121705 as a sole trader operation by Mr R Ward, was declared in default by the Financial Services Compensation Scheme on 9 April 1999. The firm's specific product offerings are not detailed in available records. Eligible customers may be entitled to FSCS compensation of up to 90 per cent of valid claims with no upper limit, reflecting the insurance products typically offered by the firm.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.