FSCS in-default register

Castlegate Insurance Brokers (Reading) Limited

Declared in default20 June 2000FRN 121665

What this means for you

Because Castlegate Insurance Brokers (Reading) Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Castlegate Insurance Brokers (Reading) Limited, FRN 121665, was declared in default by the FSCS on 20 June 2000. The firm provided insurance broking services to customers. Former policyholders may be entitled to FSCS compensation of up to 90 per cent of their claim with no upper limit.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.