FSCS in-default register

City & Merchant Ltd

Declared in default11 September 2024FRN 154182

What this means for you

Because City & Merchant Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

City & Merchant Ltd (FRN 154182) was declared in default by the Financial Services Compensation Scheme on 11 September 2024. The firm provided investment advice and operated unregulated collective investment schemes. Eligible customers may claim compensation up to £85,000 for investment-related losses, subject to FSCS eligibility criteria and assessment procedures.

Products this firm wrote

Investment adviceUnregulated Collective Investment Schemes (UCIS)

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.