The Carnation Ltd
What this means for you
Because The Carnation Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
The Carnation Ltd, which operated under Financial Conduct Authority registration number 313302, has been declared in default by the Financial Services Compensation Scheme as of 17 June 2019. The firm's specific product offerings cannot be determined from available data, limiting clarity on the scope of its regulated activities. Eligible customers may be entitled to FSCS compensation subject to the scheme's standard limits, though the absence of identified product categories prevents specification of applicable compensation caps.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.